What to Expect During an AC Repair Appointment

June 25, 2016

So, all of a sudden your A/C needs repair at your Clearwater home and you have no idea what to expect. It’s stressful enough to allow an air conditioner repair technician into your home, but then to not be sure what they’re going to do tends to add another level of anxiety. No worries! Midway Services is here to fill you in on the standard A/C system repair process so you can be informed when an expert A/C system service technician needs to come out to your house.

AC Repair Starts Simple

When the service tech arrives, the first thing they should do is ask to see the thermostat. It might sound silly, but they need to take a look at it to verify that it’s not merely a thermostat settings error. The repairman will verify the thermostat is flipped to cool and then decrease the temperature to see if that will activate the AC. A faulty or improperly connected wire could be the only thing that’s preventing you from having a comfortable home.

If this doesn’t resolve the trouble, the technician may need to look at your circuit breaker box. They will probably flip the circuit switches to off and then back to on to see if that activates the AC.

Getting to the nitty-gritty of AC Repair

The service tech will then most likely ask to see the AC system. Similar to a doctor, the service tech will commence their trial and error diagnosis process. There are many factors that could be the cause for an air conditioner that isn’t functioning properly, and it’s up the repairman to evaluate all the possible sources starting from the most frequent issues to the least. The process could take anywhere from five minutes to sixty, and sometimes longer.

During the air conditioning diagnosis, they will likely check the air filter to verify it’s not obstructed or in need of replacing. They will inspect your A/C system’s refrigerant levels, confirm the air condenser fan is spinning properly, verify that the size of your A/C system is appropriate for the size of your house, and inspect the wiring, electronics and safety controls.

Have answers, will fix

Once the air conditioner service tech has determined the trouble, he should explain all your choices to you. The conversation will usually start with the repairman explaining what the problem is, what part (if any) failed, how or why it went out, and what function that part has for your air conditioner.

The service tech will then go into your options, which will include swapping out the part and resolving the trouble, but might also include upgrading parts of the air conditioner, the air conditioner itself, or your complete heating and cooling system. In particular cases, it may make more sense to invest in an entire new heating and AC system, especially if the air conditioner is past its prime, or likely to break down again and end up with you spending more on A/C system repairs in the end. The repairman will explain how much time, effort, and cost it will take to resolve the problem.

The technician may now explain what could have been done to prevent the trouble or part failure and how to keep a future issue. This usually includes proactive maintenance, which not only helps stop an A/C system breakdown, but in most cases also keeps your air conditioning warranty valid. Most expert air conditioner repair companies will offer an annual maintenance plan so you don’t have to worry about making future HVAC tune-up appointments for your systems.

Finally, they will go over the process for repairing the failed part or fixing the issue. If you elect that A/C system repair is better for you than purchasing an upgraded air conditioning system, the service tech will order any parts required and plan your new appointment to fix the air conditioner. Or, if the necessary part is already handy on their van, they will go ahead and start the air conditioning repair work with your approval.

Always know that throughout Clearwater you’re in good hands with Midway Services. Our service techs are NATE-certified and have received extensive background checks so you can feel safe and sure with the men and women we send into your home. If you ever think of any questions about your AC or what to expect with your air conditioning repair, give us a call day or night at 727-219-2471 and we’ll be happy to explain the process.

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At Service Experts, our top priority is always the health and safety of our customers and team. We are following all COVID-19 (Coronavirus) public safety guidelines and adjusting our business practices as needed to ensure customer and employee wellbeing. As a precautionary measure, anyone working on behalf of Service Experts – including our technicians – is being asked to stay home for the recommended 14 day quarantine period if they are returning from out-of-country, have been exposed to a presumptive or confirmed case, or are feeling unwell. We are providing our technicians and other field employees with additional health and safety guidance to assist in keeping our customers and employees safe. Please be prepared to answer brief health and safety questions with our representative. We will continue to monitor the situation and will adjust our business practices as required. We recognize that this may be a particularly stressful time and want you to know that, we are committed to serving you and making your experience as easy as possible.