What is a Service Call Fee and How Does it Impact Me?

When searching for a reliable contractor, you may have seen the term “service call fee.” Also called a “trip charge,” this fee is the amount an HVAC company charges for sending a technician to your home when your heater or AC unit begins working poorly.

Why Do HVAC Companies Use a Service Call Fee?

A service call fee recoups the cost of traveling to your home. After all, this takes time, requires fuel, and causes wear and tear on the company vehicle. It’s important to know that service call fees don’t usually come with parts and labor if you choose to go with a repair or replacement.

How Expensive is a Service Call Fee?

Every HVAC company decides how much to charge for a service call. Some technicians utilize a standard or flat rate for any service call, while others adjust the rate if the home is located outside the usual service radius. The exact cost changes with market and company, but you can expect a typical trip charge to be around $79 to $129.

Who Covers the Service Call Fee?

If you request a service call, you will need to pay the trip charge regardless of what step you take after. For starters, you may prefer to proceed with the technician’s recommended repair or replacement, depending on which method is more cost effective.

You are encouraged to find several job estimates from local HVAC companies—just don’t forget that you can end up paying a trip charge for each one. Even if you take no action after the first service call, you will still owe the contractor a fee for coming to your home and performing diagnostics.

How Can I Avoid Paying a Service Call Fee?

A simple way to minimize trip charges is to enroll in an HVAC membership from Stevenson Service Experts. All four of our memberships offer a waived service call fee, which means we’ll come to your home and inspect your HVAC system for free.

Other money-saving benefits of an HVAC maintenance membership are:

    • No overtime charges
    • 15% savings on repairs
    • And much more

If your furnace or air conditioner is working poorly, or you’re looking into an affordable HVAC maintenance plan, Stevenson Service Experts is willing to help. We charge some of the most affordable service call fees to get your HVAC repair or replacement started. We are also happy to help our customers save money on emergency repairs, replacements and maintenance with valuable offers on our website. If you’re ready to enjoy savings and peace of mind while maximizing efficiency and home comfort, give us a call at 614-334-3192 today!

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