Service Experts of Raleigh Helps Man Go Above and Beyond for His Neighbor

June 29, 2016

Last month, Service Experts Heating and Air Conditioning of Raleigh accepted a call from a wonderful man named Jimmy from the Raleigh area who told our team about a very exciting project he was in the midst of for his neighbor Kyla.

Kyla Tracy is nine years old and was born with Osteogenesis Imperfecta, sometimes referred to as brittle bone disease. She is dependent on a wheelchair to get around and her house was not wheelchair compatible, mostly because of the size of the wheelchair. When Jimmy learned about the problem, he considered remodeling the Tracy family’s home to make it entirely wheel-chair compatible. But because of the age of the home, the task was going to be more work than he first thought. Undefeated, Jimmy elected to try turning the Tracy family’s carport into a wheelchair friendly apartment, which would come complete with Kyla’s own bedroom, bathroom, playroom, and dining area.

Ready to get started, Jimmy started contacting local home service groups, including electricians, building supply companies, and plumbers and all of them said they would be happy to help and provide services and supplies. He asked Service Experts of Raleigh for the heating and cooling portion of Kyla’s new living area. Our Service Experts residential sales consultants went to Kyla’s home to learn more about the project and were amazed by how bright and sweet Kyla was and they decided they had to be involved.

Kyla’s father, Jared Tracy, said he had planned to pay for the $12,000 heating and AC systems for his little girl’s new mini suite, but with the help of Lennox and RE Michel, Service Experts of Raleigh was able to present the Tracy’s an invoice that read:

“We are honored to present you with a full heating and cooling system at not cost as long as we can all get a hug.”

The staff at Service Experts of Raleigh were overwhelmed to help provide such an incredible girl with a much-deserved place to live and get around in her wheelchair efficiently and safely. The work isn’t done yet, though. The Tracy’s are fundraising to purchase a wheel-chair friendly automobile to better transport Kyla and her family. To read more or to donate to the Tracy’s van, please go to their GoFundMe account.

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