Expert Service with Hometown Heart

At Midway Services, we strive to spread comfort with a 100% Satisfaction Guarantee* no matter what. With our exceptional team of local professionals, you can always count on us for top-notch service and repairs. Looking for support for your cooling, heating or plumbing system? We’re happy to step in, and we can also help with many other home comfort needs while we’re at it. For every kind of project, we’ll guarantee the same superior quality you’ve come to rely on.

Expert service is right in the name. We’re proud to deliver comfort to everyone we can and firmly strive to make a meaningful difference in your life and sense of comfort.

100% Satisfaction Guaranteed

No matter what kind of job we’re helping with, our first priority is your satisfaction and peace of mind. We strive for 100% customer satisfaction for everything we do, and you can count on us to make it right if you’re not totally happy with an aspect of our work.

Three technicians waving hello
ACE Certification logo

Certified Expertise

You deserve technicians certified for the highest standards of customer service. Midway Services technicians and installers are ACE-certified to ensure outstanding service, with annual recertification. With our ACE education and training, your technician can provide faster and longer-lasting solutions to all sorts of comfort problems.

In the Community

The best service companies will always be looking for new ways to give back. Through charitable organizations like the Make-A-Wish Foundation and other community outreach initiatives, Midway Services can further support communities such as yours. Learn more about our commitment to serving communities.

HVAC technician performing charity work
Technician standing next to vehicle

Improving Comfort Through Our Guiding Principles

Our dedication to long-term and affordable comfort starts with core values we’ve relied on for much of our company’s history. Take a deeper look at where Service Experts began, and how we use our history to always aim for the future of home comfort.

Leading Through Innovation and Customer Engagement

Thanks to extensive experience in the home services industry, each and every member of our leadership team is making sure clients enjoy 100% Satisfaction Guaranteed* service and our technicians can handle your HVAC and plumbing concerns. Learn more about the responsibilities and previous duties of Service Experts leadership.


Mission and Vision

We make a difference in people’s lives by making homes and workplaces comfortable, healthy, and safe. We will be the ‘Biggest and the Best in our Markets’ by delivering exceptional service, while having a positive impact on the environment.

Core Values

Our core values are based on these guiding principles of COMFORT:

We are Caring – We’re passionate about making the world a cozy place to live for our people and our customers;

We are Opportunity – We strive to provide Opportunities to our team members, through training and development so they can learn and grown with us;

We Make it right – Whether we’re warming, cooling or making the water run, we take great pride in keeping our customers and communities comfortable and satisfied by getting the job done on time and right the first time;

We are Family – We are a big company with hometown heart and a local focus on our teams.

We are One team – Our ‘can do’ family attitude, fuels our strength in Teamwork and collaboration and helps us to deliver superior service every day.

We are Revolutionary – With nearly 4000 team members, we can deliver and innovate better than the rest of the industry. We are reinventing the industry by harnessing each team members best ideas;

We are Thankful – We are Thankful for our communities and our customers who put their Trust in our hands.

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© 2023 Service Experts, Service Experts Heating & Air Conditioning, and the Service Experts logo and design are registered trademarks of Service Experts LLC and used under license by SE Canada Inc. All Rights Reserved. *Not applicable to the Advantage Program. See your signed Advantage Program Agreement for full details and exclusions. 100% Satisfaction Guarantee is subject to certain restrictions and limitations as set forth in the applicable Terms and Conditions.